Information We Collect
When you use our website or contact us through our forms, we may collect the following personal information:
- Your name
- Your email address
- Your phone number
This information is collected only when you voluntarily provide it through our contact forms, consultation booking forms, or newsletter sign-up.
How We Use Your Information
We use the personal information we collect for the following purposes:
- Responding to inquiries: When you submit a contact form or book a consultation, we use your information to respond to your request and follow up as needed.
- Newsletter: If you opt in to our newsletter, we use your email address to send you periodic marketing tips and insights. You can unsubscribe at any time using the link provided in every email.
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
Cookies
Our website uses cookies from Google Analytics to help us understand how visitors interact with our site. These cookies collect information such as pages visited, time spent on the site, and the referring website. This data is aggregated and anonymous — it does not personally identify individual visitors.
You can control or disable cookies through your browser settings at any time.
Third-Party Services
We use the following third-party services to operate our website and business:
- Google Analytics: For website traffic analysis and understanding how visitors use our site. Google Analytics may set cookies on your browser. You can learn more about how Google uses your data at Google's Privacy Policy.
- Newsletter service: We use a third-party email service provider to manage and send our newsletter. Your email address and name are stored securely with this provider and used solely for delivering our newsletter.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. If you request that your data be deleted, we will do so promptly.
Your Rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request corrections to any inaccurate information
- Request deletion of your personal information
- Withdraw consent for us to use your information
To exercise any of these rights, please contact us using the information below.
Contact
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Last updated: January 2025